Hi all,
I have a lovely old machine from 90s, a Renishaw RM1000/2000 that I am recommissioning to run some samples. The spectrometer seems to work and was working fine but the PC harddrive stopped working. I have since replaced this and have all the original installation disks, however once everything is installed I am having a "Read Plug Error" and the software will not open. If you have any experience this that would be great?
The closest solution I found on another form stated this error was due to a serial number read error between the software and the hardware, however I have not been able to sort this.
Other details:
The operating system is windows 98.
PC I believe is the original, the only new part is the harddrive.
Read Plug error appears for both the grams/32 software that is install before the Renishaw Wire 1.3 software.
PC to instrument interface is via an ISA expansion board with a dsub37 plug and coaxial cable.
Many thanks in advance.
Cheers,
Liam
Hi,
I suggest you see the links on the topic.
Article Towards Clinico-Pathological Application of Raman Spectroscopy
Article Plasmonics-Based Nanostructures for Surface-Enhanced Raman S...
https://www.sciencedirect.com/science/article/abs/pii/S1389556714000446
https://www.renishaw.com/en/automated-mixture-identification-using-renishaws-new-spectrum-search-software-module--45299
https://www.artisantg.com/info/Renishaw_RM1000_Datasheet_201411711175.pdf
https://rc.library.uta.edu/uta-ir/bitstream/handle/10106/24713/Jiang_uta_2502M_12748.pdf?sequence=1&isAllowed=y
Best regards
Liam Kelleher The "Read Plug Error" message on your Renishaw RM1000/2000 spectrometer might be caused by a variety of problems. Here are some potential reasons and solutions:
1. Compatibility of software and hardware: Ensure that the software version you are using is compatible with the hardware version. It is also critical to ensure that the software and hardware are properly configured and that the relevant drivers are installed.
2. The problem might be connected to the spectrometer's serial number not being detected by the software. You may try manually inputting the serial number again, or you can contact Renishaw support for assistance.
3. Problem with the interface: The interface between the PC and the spectrometer may be malfunctioning. Verify that the ISA extension board is correctly positioned and that the connections are securely linked.
4. Windows 98 is a fairly ancient operating system, and it is possible that the program is incompatible with it. You might try installing the program on a virtual computer with a more modern operating system, or you could contact Renishaw support to see if they have a solution.
5. The equipment is from the 1990s, and it is possible that some of the components are no longer operating properly due to age. This is especially true for electrical components.
It's crucial to note that diagnosing the problem may need considerable technical knowledge, and you may need to contact Renishaw support for extra assistance. You might also see if there is an online user community that can assist you with this type of situation, since they may have prior experience with it.
Hi Qamar Ul Islam
Many thanks for your response. I have some responses to the points you have mentioned, from my processes of elimination so far I think the issue is circulation around point 2 and 3.
1. Compatibility of software and hardware: Ensure that the software version you are using is compatible with the hardware version. It is also critical to ensure that the software and hardware are properly configured and that the relevant drivers are installed.
- It is the original hardware and software. The one thing I will check now is for drivers that may be missing.
2. The problem might be connected to the spectrometer's serial number not being detected by the software. You may try manually inputting the serial number again, or you can contact Renishaw support for assistance.
- I have read this could be an issue, however there is no option for inputting a serial number and from the manual that came with the system it states that serial number should be recognised automatically. Unfortunately as this is a legacy system it is not supported.
3. Problem with the interface: The interface between the PC and the spectrometer may be malfunctioning. Verify that the ISA extension board is correctly positioned and that the connections are securely linked.
- From what I can tell these are still fine but shall recheck. As I said the hard drive is the only part that has failed and before this the spectrometer was working somewhat.
4. Windows 98 is a fairly ancient operating system, and it is possible that the program is incompatible with it. You might try installing the program on a virtual computer with a more modern operating system, or you could contact Renishaw support to see if they have a solution.
-The programme will only run on windows 98. I have considered using a more modern PC or opperating system but both the software and hardware interfaces require a somewhat retro approach.
5. The equipment is from the 1990s, and it is possible that some of the components are no longer operating properly due to age. This is especially true for electrical components.
-This could be a possibility but so far I have ruled it out as the spectrometer was working in part (had to replace a stage controller and laser), before the harddrive failed which seemed to be a problem in the harddrive itself and not any other compenent.
Many thanks again for your response and I will keep working away and let you all know if there is any success.
Cheers,
Liam
Liam Kelleher You're welcome. Good luck with your troubleshooting! Let us know if there's anything else we can help with.
Cheers,
Qamar
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