Does anyone have a questionnaire for relationship between employee job satisfaction and job performance in banking sector?
Hi Bilal. Are you asking for measures of both job satisfaction and job performance, with the intent to examine the relationship between the two? That relationship has been studied extensively. I have attached a meta-analysis that might be a good review. http://www.timothy-judge.com/JS-JP%20published.pdf
If you are asking for measures of both constructs, Timothy Judge's website has a couple of measures of job satisfaction that I have found useful. http://www.timothy-judge.com/Measures.htm
As for job performance, it would be important to determine what you are wanting to measure in regard to job performance. However, if you are generally referring to task performance or in role performance, I typically use the measure from Williams and Anderson (1991). It's a seven item scale but I actually have dropped the two reverse scored items and gone with only five.
Williams, L.J. & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Yes for measuring job performance there are many criteria. You will have ti identify which criterion or criteria you are interested in to measure.
There are numbers of questionnaires available for both job satisfaction and job performance. You can refer to work of
www.theseus.fi/bitstream/handle/10024/28669/Vanden_Berghe_Jae.pdf?sequencewww.ajmse.leena-luna.co.jp/AJMSEPDFs/Vol.3(1)/AJMSE2014(3.1-10).pdf
https://www.mutah.edu.jo/userhomepages/nurses.pdf
Dear Mr. M. Lance,
Thank you very much for sharing such a great information it really helped me a lot.
Hi Bilai
You may add the following to your reading list:
https://www.surveygizmo.com/survey-examples/
https://www.qualtrics.com/blog/customer-satisfaction-survey-questions/
http://web.unitn.it/files/04_09_pugno.pdf
http://www.sajip.co.za/index.php/sajip/article/view/1090/1332
http://www.sciencedirect.com/science/article/pii/S1877042815012860
http://www.macrothink.org/journal/index.php/ijld/article/viewFile/6094/4951
http://www.academia.edu/7521793/THE_RELATIONSHIP_BETWEEN_JOB_SATISFACTION_AND_JOB_PERFORMANCE_AMON
good luck.
thanksss Dear Garima Mathur and Noor Saada Zainul Abidin for your help. these papers really helped me a lot.
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