In simple mediation analysis using Hayes' process for SPSS, the total effect isn't significant, but the IC for the indirect effects are. Can I conclude mediation?
There are many approaches to test mediation and other intervening variable effects. It would be more appropriate to call "indirect effect" in your case. Refer to the following article.
MacKinnon, D. P., Lockwood, C. M., Hoffman, J.M., West, S. G., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variable effects. Psychological Methods, 7,83–104. doi: 10.1037/1082-989X.7.1.83
There are many approaches to test mediation and other intervening variable effects. It would be more appropriate to call "indirect effect" in your case. Refer to the following article.
MacKinnon, D. P., Lockwood, C. M., Hoffman, J.M., West, S. G., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variable effects. Psychological Methods, 7,83–104. doi: 10.1037/1082-989X.7.1.83
you can enlarge your knowledge about these issues by reading a bit about structural equation modeling and especially path tracing. The total effect results from the sum of all indirect effects and a potential direct effects. It's not mysterious at al that if an indirect effect and a direct effect are of opposite direction, the resulting total effect is smaller or even non-significant.
If you call the indirect effect still call "mediation" depends on your definition of "mediation". If you follow the Baron/Kenny thinking, there must be an overall relationship that is mediated somehow. Hence my aforementioned scenario implies no mediation despite a significant indirect effect. If, however, you equate mediation by the existence of a indirect effect, it is still there - although there is no overall effect.