There was recently a post in SIMSOC (Newsgroup discussing the use of Computer Simulation in the Social Sciences) asking for examples of agent-based models that have actually been used to support policy decision making or for other purposes "in the real world". The poster (Nigel Gilbert) was looking for examples which have been used for practical purposes rather than those that have been designed to be applied but have never in fact been used.
The post and a summary of responses can be found here:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=simsoc;1cf16ad3.1312
Are there any such projects related to OR that you have worked on or know of? Mine are unfortunately all examples that have been designed to be applied but have never in fact been used. Is this a general tendency?