I have used 10%DMSO+90%FBS mixture for freezing cancerous human cells for years with no problem. However, since I began to establish my own laboratory, I am having an isssue that seems to be unsolvable.
I use the protocol below. Can you spot a mistake? Thanks.
I aspirate the media off.
Wash the cells with PBS. Aspire it.
Add adequate amount of trypsin (1mL for T25, 2-3 mL for T75 flasks).
Incubate the flasks at 37 for 5 minutes.
Add at least double amount of medium (supplemented with FBS) to stop trypsinization.
Transfer the mixture to an autoclaved glass tube.
Centrifuge it for 5 min at 1000 rpm.
Aspirate the supernatant.
Dissolve the cell pellet in 1mL of freezing medium.
Take them into a cryovial tube on ice and do not let them stay there for more than 5 minutes.
Immdeiately take the cells to -80 (when our -80 was broken I actually moved them to -20, too).
Transfer them to liquid nitrogen next day (sometimes I move the tubes to liquid nitrogen after 4-5 hours).
I filter my freezing media through 0.2 um filter in case of contamination during the process. I pre-chill the cryovial tubes and sometimes freezing medium, as well.