We have a problem with the multi channel gradient valve in a quaternary pump (Serial No. DE62976920) but before replacing it, I would like to know if anyone faced this problem before and could somehow solve it without replacing it.

Our problem is that channel A doesn't take the set volume, so we decided to use the rest of the channels and avoid channel A. However, even when channel A is set at 0%, it is still taking up volume, what ruins the set gradient. Did anyone tried to physically block the channel to prevent it from taking volume or any other more creative solution?

Thanks in advance!

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