Hi everyone!
I'm working with a Zeiss Axiocam 208 and the software ZEN Bule Edition 3.2. In the live view, the software shows an inverted image. I could not find any option on the screen to invert the image. My only solution at the moment is to rotate the camera manually, but this is annoying... Does anybody have the same problem or know how to fix this issue? The software was working correctly and suddenly one day the image was inverted.
Thanks a lot!
Matias Izquierdo It appears that you are having a software problem with the ZEN Blue Edition 3.2. Unfortunately, it's impossible to determine for definite what the problem is without further information about your exact setup and settings. You can attempt the following to troubleshoot the problem:
1. Restarting the program and camera: Restarting the software and camera can frequently repair transient software issues.
2. Software upgrades: Examine the ZEN Blue Edition software and the Zeiss Axiocam 208 camera for any available upgrades.
3. If the problem persists, consider uninstalling and reinstalling the software to confirm that all essential components are correctly installed.
4. Examine your settings and preferences: Look for any program settings that may be creating the inverted image and experiment with other combinations.
5. If none of these procedures solve the problem, you may need to contact Zeiss technical support for more assistance. They might be able to offer a solution or walk you through troubleshooting methods specific to your setup.
It's also conceivable that the issue is with the camera or another piece of gear. In such a situation, contacting manufacturer assistance is your best bet.
Hi,
just go to the LOCATE tab, select CAMERA, then MODEL specific then Orientation and select the right one. This setting should not change over time but sometimes ZEN " forgets it"
Rolando
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