The problem-solving skill is not just a functional skill for employee management, but rather a key skill that enhances the quality of work for managers to find solutions facing them, thus helping them overcome any administrative obstacle with the vision, and eliminating additional possibilities in their joint work.
A good manager should poses a problem solving skill because he/she handles different people from all walks of life with varied experiences/ background, expectations and goals. Everyday of his/her life as a manager he/she would encounter challenges and obstacles anytime of the day. So, he needs to equip himself with the problem solving skill to achieve his/her goal and objectives for the the company he/she is working with.
problem-solving skills are fundamental to good management because they help managers tackle challenges, improve organizational performance, and create a positive work environment. Without these skills, a manager may struggle to lead effectively or make sound decisions in the face of adversity.
Problem-solving skills is inevitable to be a successful manager since the sole purpose of being a manager is to coordinate, control and organise daily activities in the work space among different professionals from different background. This skills are not born with a manager but acquired, Hence any manager who will seek to have a successful managerial career will need to acquire this skills through, learning, experience of others manager before him, consultation, dialoguing and surrounding himself with positive like minded people that will assist him in taking right decision as at when needed. That has being said, problem-solving skills are not meant for managers alone, but everyone in order to solve daunting challenges that emanated through day-day work life activities.
Problem-solving is an essential skill for leaders and administrators, as it transforms challenges into strategic opportunities for growth and innovation. A problem highlights areas for improvement within an organization while also fostering structured and logical thinking, which facilitates in-depth analysis of organizational realities, process optimization, and well-informed decision-making. This approach can be supported by methodologies such as systems thinking, design thinking, or inventive problem-solving.
Moreover, addressing problems from a strategic perspective fosters creativity and critical reflection, driving both continuous improvement and organizational transformation. In this way, leaders can develop innovative solutions that effectively respond to current challenges and enhance the sustainable evolution of their organizations.
Finally, alongside communication and collaboration, problem-solving constitutes one of the key competencies for 21st-century leadership, aligning with frameworks such as those defined by the OECD and UNESCO for the development of future skills.