There are several articles which are citing the publication and are also available on Google Scholar.. But still the Giant Google Scholar Crawler is unable to figure out. Is Google Crawler inefficient?
Very important question. The total number of citations NOT only in google scholar but in almost of academic platforms is completely depending of the data base of each platform, and many of our colleagues did not created accounts in such trusted sites.
In some cases you or someone else have to be patient, also it is known how that web search engine do not recognize all journals. Many of us are not happy with "performances" of Google Scholar, i.e. crawler's algorithm, but at the same time we all know that it is hard to make "perfect" crawler...
Your citations count come from the Google Scholar index. You can change the articles in your profile, but citations to them are computed and updated automatically as Google Scholar is updated. To change the citations count in your profile, you would need to have them updated in Google Scholar, i.e., you'll need to identify the specific citing articles with indexing problems and work with the publisher of these articles to make the necessary changes.
Very important question. The total number of citations NOT only in google scholar but in almost of academic platforms is completely depending of the data base of each platform, and many of our colleagues did not created accounts in such trusted sites.
It also depends on the journal; if it is not indexed on google scholar, then we will not find those citations on GS. Another reason could the time span, as thousands of journals are being published each month, so it takes time to crawler's algorithm to pick those citations. So we should wait and also check the status of the journal as well.