Please suggest few trending & futuristic PhD Research Topics/ Gaps in Management (preferably Service Quality Management) in Higher Education in India?

Focusing on service quality management in higher education in India offers a rich field for exploration, particularly given the sector's rapid evolution in response to technological advances, regulatory changes, and shifting student expectations. Here are a few trending and futuristic PhD research topics or gaps that could make significant contributions to the field:

Digital Transformation in Service Quality Management: Investigate how digital technologies (AI, blockchain, and analytics) are transforming service quality management in higher education. This could involve studying the implementation challenges, the impact on student satisfaction, and the changes in regulatory frameworks to accommodate digital transformations.

The Role of EdTech and Online Learning Platforms: With the rise of EdTech startups and online learning platforms, there's a gap in understanding their impact on the traditional higher education ecosystem in India. Research could focus on how these platforms are influencing service quality perceptions among students and educators.

Sustainable Practices in Higher Education Management: Explore how sustainability practices (environmental, social, and governance aspects) are integrated into service quality management in higher education institutions. This could also include studying the impact of these practices on stakeholder engagement and satisfaction.

Service Quality and Student Well-being: There is a growing recognition of the importance of mental health and well-being in the academic success of students. Research could delve into how service quality dimensions in higher education institutions are aligned with student well-being initiatives and the outcomes of such alignments.

Innovative Pedagogical Approaches and Service Quality: Investigate how innovative teaching methods (flipped classrooms, project-based learning, etc.) impact perceptions of service quality among students and educators in Indian higher education. This research could also explore the challenges and opportunities of scaling such methods across diverse institutions.

Internationalization and Service Quality: With a growing number of international students in Indian universities, there's a need to understand how service quality management accommodates and adapts to diverse cultural expectations and requirements. This could also extend to studying the impact of international collaborations and partnerships on service quality perceptions.

Equity and Inclusion in Higher Education Service Quality: Explore how equity and inclusion initiatives within Indian higher education institutions impact service quality. This could involve researching the effectiveness of policies aimed at supporting underrepresented groups and the broader implications for institutional reputation and student satisfaction.

Data Privacy and Ethical Considerations: As higher education institutions increasingly rely on data analytics for improving service quality, there's a gap in understanding the ethical considerations and privacy concerns from a stakeholder perspective. Research could focus on developing frameworks or models for ethical data use in service quality enhancement.

Impact of Regulatory Changes on Service Quality: With the Indian higher education sector undergoing significant regulatory changes, there's a need to study their impact on service quality management. This includes understanding how institutions are adapting to new standards and the implications for competitiveness and innovation.

Blended Learning Models and Service Quality Perceptions: In the post-pandemic era, blended learning models have become more prevalent. Researching how these models affect service quality perceptions among different stakeholder groups (students, faculty, administration) in the Indian context could provide valuable insights for policy and practice

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