Came across a published study that has reviewed my paper but the facts are incorrect. I am not sure of best action to take in this situation, any suggestions would be helpful.
I simply did a response to their paper outlining the errors. This was done in a friendly non-confrontational manner. This involved outlining the points stated and indicating how they were inaccurate. This generated a couple of nice papers. However, other writers still repeat the inaccuracies, which is unfortunate. I reconcile myself to the fact that the informed reader will be able to discern correct from incorrect. These were clear reporting errors that the author and journal never acknowledged - but still...
I do not really intend to write another paper just because of wrong reporting. Wrong reporting just shows that the author did not pay careful attention and neither did the journal like you said.
I thought about writing to the author but do not want the author to be offended (which is most often the case these days) on the other hand its absolutely wrong to incorrectly report clearly written models and knowledge base.
Just looking for a better way to go about this....
It is not a big problem. You can tell this issue to the authors and they will correct it in their future works. Only a big problem regarding the technical issues like models and algorithms, is important.