Hello!

I'm working on a dissertation of stress related sector among bus drivers. the objective is to explore factors that identify at which extend driving is stressful event among professional bus and coach drivers and explore the driving stress related behavior, willingness and openness to the change of those behavior among professional bus and coach drivers.

I used a likert scale questionnaire with 6 factors related to stress but each factor has at least 4 items.

which descriptive statistics should i compute, for example should I compute the mean at factor level or at item level? should i consider the distribution normally distributed or not? it is possible also that when you do cross tabulation all variable are not significantly related or there is a problem somewhere?

I would like advice step by steps of which analysis are suitable for this kind of situation.

Thank you

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