08 August 2017 5 9K Report

I have  submitted a paper to a journal (Elsevier) 9 months ago. Its status is "under review" for 8 months. I sent several emails to the editor but each time instead of the editor, a clerk answered me  and repeated the same things!

So I decided to withdraw my paper and sent several emails to the editor but I didn't receive any response from the editor!

I was wondering if I am able to submit my paper to another journal with explaining the situation of the paper to editor of that journal?

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