A total of 575 participants were invited to respond to my study survey and want to know at what point should I close. What is the average response rate for an electronic survey?
Questionnaires can be either telephoned, administered in person, mailed only, e-mailed only, or Internet mediated only, or a combination of these. Response rates to e-mail surveys have decreased since the late 1980s. E-mail response rates may only approximate 25% to 30% without follow-up e-mail and reinforcements. E-mail surveys incorporating multimode approaches may yield response rates as high as 70%.
Also the fact is, average response rate of global sample of survey response to patient satisfaction studies is 76.7%
Keeping it open may not help much because most responses arrive soon after distribution. Have you done a follow up on your first solicitation?
Yes, I have done a follow up. And, you are correct most responses occurred immediately after distribution. This is time-sensitive and I have moved to close. Response yielded 24.8% response rate.
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