Technology drives innovation in the modern world, but there is an innate nature in human beings to mistrust anything machine related. Interested in knowing what techniques are used to change this behavior. I heard all bad things about Cell Phones, Microwave ovens et al before adopting them; now these technologies are a major part of my life. What changed and how ? What were the techniques used to make this change by the manufacturers of these technologies ? Would appreciate any information in this regard.
Mistrust reflects a general sense of unease toward something (or someone) but distrust is often based on experience or reliable information. To wit, one might initially mistrust a microwave oven but learn to distrust a cellphone's manufacturers. Better awareness of the use of technology, as well as education, can help offset mistrust. Distrust hangs on poor ethical behavior, lack of transparency, and deficient regulatory frameworks.
Often when we introduce Technologies we think of users adopting technologies than orienting technologies. Adaptation is accepting once and orientation is about its continuous usage. Technology Orientation demands skills beyond Technological Capabilities to making people learn technologies, finding ways to convince the management and influencing people to change by marketing the benefits of the technology. If you want majority to accept technologies consider making the users learn the technology, buy in the management and convince people to change through communication. In addition you need to be good at the technology you are trying to promote as well. Hope you found this information helpful. All the best - Oshan
Oshan Liyanage your answer combined with Olivier Serrat were the best answers; thank you very much. Unfortunately only one option available in the software for recommendation.
The next question that arises is how to provide this education ? No one taught me to use a microwave, a cell phone. I just intuitively found myself doing it with trial and error of course. Honestly the confusing part is I paid for these items only because other's had it, why ? Is there something deeper that we need to understand. What does the literature say about this ?