Any idea anyone why I cannot upload a publication in pdf format? Uploading stops at a certain % (can be 56 or 99) and then it freezes. Any help is appreciated.
It may be due to your system configuration or you might be missing few mandatory information that you should provide while uploading..try in a different system (possibly with better configuration)..all the best
when I follow the link it works! Don't know why not for you. There one guy write how its work by himself. Otherwise Ina tell that it doesn't work for herself. On the top right there you can search, you should fill in How do I upload an article in PDF format? then you find it also.
Dear Ferenc, I had similar problem when I tried to upload text written with cyrillic letters in Serbian. Or maybe your file was too big. Best wishes, Dragana
Just an update regarding this issue. Researchgate support told me that they have fixed the problem, but still does not work. However, I tried Chrome and file uploading was working smoothly with it.
I also have trouble uploading some PDF files. Some files work ok, but others look they they upload 100%, but there it stops and I can't access the next step. This happens to files of various file size, so I don't think that is the problem. It is annoying because I would like to upload a complete series of data sets.
I have two very similar scanned PDF files. One (the larger at 7 MB) uploaded fine, the other (6.5 MB) had the problem stated by G. Braathen -- successful 100% upload then hang, cannot activate the Continue button. Same problem from Firefox 36.0.4 or IE11. Tried as a manual upload, and the upload completes and then things hang while the running two-disk animation says "Analyzing". I think something in my PDF file is causing an infinite loop in the Researchgate file upload analyzer software. Two hours wait does not help (Firefox, "other" research material upload). Both PDF files display just fine in Acrobat Reader XI and other PDF viewers. Frustrating! I put in a RG help request yesterday, but with 6 million users it is hard to imagine them having time to fix this.
I happened to revisit this web page today (see my May 27 entry above) and noticed the very recent comments above of GG (2) and CC. I tried again on my failed PDF and today it uploaded OK. Maybe RG fixed something, maybe I was making an error. Here is the exact sequence I used today that succeeded. (1) Click the "Add your publications" button top right on your Contributions page; (2) Click All Other Research; (3) Select Technical Report from the drop down (which is what my PDF is more or less); (4) Do the upload by selecting the PDF file of interest . When it gets to 100%, after a short delay it makes a confidence-building check mark. But the continue button is still not active; (5) paste in a document title into the box provided. THIS action brings the continue button to life. (6) leave the DOI blank if you want RG to make a DOI (7) hit the continue button and fill out the remaining information, then submit. I gave my tech report no number. I did not have to do any "on the go" changes as GG suggested above. And my report was assigned a DOI. Did the upload with Firefox 37.0.2. Hope this is useful.
My problem is slightly different. The PDF is uploaded, the title is given, the button Continue is active. When I press it, ResearchGate loops for ever and I never reach the step where I can give the author names and conference name. I tried several browsers, several PDF formats and several OS X versions.
Can't upload my conference and related papers in pdf wasting precious time for the past few days, thinking I am making a fatal error! Anybody out there in cyberpace to assist me, please. Thank you john j
Re the problem identified by Alain - I was able to work around it by first importing a citation of a publication as a Bibtex citation file and then I was able to add the full-text PDF to the publication record. Good luck!
I'm having the same problem. When I press the continue button, the browser goes into an apparently endless loop. I tried about a dozen times. I've tried uploading as conference paper and working research report. Both reacted the same - press continue and system hangs.
I'm experiencing the same problems, but also frequently hangs trying to load other researchgate pages. This seems to have started after the recent style update.
My problems with publication uploads keep on. However I've just figured out that they seem to have something to do with my ISP (German Unitymedia over cable). If I connect to internet via my neibor's ISP (1&1 DSL) then everything works flawslesly.
I've run various analysis tools on my ISP connection and couldn't find any problems, so my best guess is that this bug is related to ipv6. (German Unitymedia is native ipv6 while 1&1 is native ipv4)
When this happened to me a while ago, I found it was the server issue and all you have to do is wait a day or so and it should be fine. Hopefully this is the case :-)
I have a similar upload problem for a pdf file. I tried it many times using different browsers (Firefox, opera, chrome) in different days.
I contacted the RG Help Desk. Answer is: "Thanks for contacting us. I've been unable to reproduce your error, could you try with a different browser and see if the problem persists?"
My problem is in adding answers to questions on my ipad2 - I type or paste my text, hit the add button, and get the dreaded loop. Doesn't matter if I'm in mobile or desktop mode. Tried to submit question via the contact site but that gets the endless loop too.
My experience: The system seems to be very sensitive with endless loading, if the standard layout of an article is not recognizable for it. The normal case is: Latin letters, name of the author above at first, then title (or vice versa), then the text as block setting, because: the more columns the more problems with uploading. It pays to experiment with the best lay ot at least with the first page of the text
I have had the problem that after a successful upload of the PDF-file and pressing the button Continue ResearchGate loops forever. The solution of the problem was first not modifying (i.e. shorten) the automatically extracted title during the upload process and second to choose a title longer than 10 characters (My paper was about the topological game 'Sprouts', and the title 'Sprouts' is too short for ResearchGate)
I have had a similar upload problem but it totally solved when changed the web browser to safari, it is now doing great without switching file format, compress it or shorten its title.
I tried to switch the browser, but that is not the issue. However recently I changed to PDF/A-Standard which was accepted nicely - however currently the upload butten simply is looping...
I had the same problem several times. The problem only occurred when the internet connection was too slow. I suggest using a faster internet connection for upload.
When I can't upload onto ResearchGate (usually big files), I usually pop up to Cafe Nero and use their internet—it usually uploads fine then. Alternatively, I reduce the file size. Today, I couldn't upload a c. 60MB file. Cafe Nero is closed at the moment because of the (UK) coronavirus lockdown, so I reduced the file to 25.5, and—with a little patience—that worked fine.
The obvious inferrence is that my internet connection is not good enough to upload big files. Interestingly, however, the same c. 60MB file uploaded successfully onto the Internet Archive. Perhaps therefore there is some unresolved issue with ResearchGate's system.
I had the same problem as @ Alain Filhol , and it was automatically solved after a while.. now the same problem again.. but this time it happens even with microsoft word files.