Tele-triage is the unscheduled, patient initiated remote contact to a clinician for potentially urgent symptoms.
Is the ultimate goal of teletriage to remotely diagnose symptoms, or to estimate symptom urgency? Where is the evidence based research for either answer, if so?
I believe that both are part of the ultimate goal. Se for instance the integrative review The telephone dialouge process.
Not sure that I am being clear in my question. How is this: In remote teletriage (telephone encounters or possible Zoom calls), when a clinician is trying to make decisions under conditions of uncertainty and possible urgency, if the clinician cannot see, touch or examine a patient, then is it feasible and is the immediate goal of teletriage to remotely diagnose symptoms, or is it to estimate symptom urgency in order to triage to the next level in a timely manner?
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