Hi there!
I've just done Cronbach's Alpha for my UTAUT2 technology acceptance model.
The results are good. One construct is at 0.78, and the rest are > 0.84.
However, SPSS indicates that, with the deletion of some items, I can make some minor improvements (e.g. a jump from 0.87 to 0.89 for a scale).
Should I purify my scale simply as an attempt to increase the Cronbach's Alpha for each one? Or will this cause other problems?
Could you please provide a reference which suggests best practice in this scenario?
Thank you!
Sam