Service Quality Assessment models??

More Parashuram Kambale's questions See All

What should be the permissible limit of TDS in drinking water?

While using purifying system with RO for collecting drinking water, the water in many cases shows very low conductivity even less than 30 microS/cm. So TDS is much less. Whether such water is...

14 May 2016 7,417 20 View

How is performance of ESM of maxwell?

How is performance of Maxwell ULTRA31/1800 Group 31 Engine Starting Module ESM Battery 1800 CCA?

10 May 2016 7,456 1 View

Can you suggest suitable pH electrode for high temperature application?

Generally glass pH electrode is considered as most suitable electrode for accurate determination of pH. But it cannot be used when solution temperature exceeds 80 deg.C. I am looking for a...

01 December 2013 8,630 23 View

How can you determine pH of high purity water?

Most of the glass electrodes recommended for pH measurement do not work well while measuring pH of high purity water. They work well in buffer solutions and other aqueous solutions not for high...

31 October 2013 5,342 21 View

How can you design a pH electrode which will avoid acid and alkali errors? Can you suggest which brand pH electrodes are free from such errors?

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22 May 2013 4,851 3 View

Why does the cell constant of a particular conductance cell vary with a change in KCl concentration.

If one measures cell constant using 0.01N KCl and 0.001N KCl the values differ. When cell constant is fully governed by the geometry of the electrode, why does such a difference arise?

15 May 2013 7,414 9 View

How can you determine the pH of high purity water?

In the case of very low ionic strength solution such a problem arises. Some specific brand of Metrohm is generally used. I want to know if any other brand will meet the purpose?

27 April 2013 4,622 5 View

How can you determine NaOH and Na2O in presence of each other where the quantity of each is restricted to a few miligram level (2 to 20 mg )?

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What are the values needed for gabor filter's parameter for cifar10 data?

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Where can I find life cycle inventory or assessment of non woven materials?

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New Journal, "Integrative Psychological and Behavioral Science" -- do you not know, and have you not seen, this done before?

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Is it necessary to report effect size (ES) in statistics of biomedical research given that we already report p values routinely?

Pls share your thoughts

01 March 2021 7,330 4 View

Which reagent is best among 'Dimethylglyoxime" and "Dithiothreitol" for spectroscopic determination of Nickel ?

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01 March 2021 8,374 4 View

How to identify what type of fillers are in a polymer?

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Is it mandatory to specify Subjects Combinations in Generalized Linear Mixed Models (SPSS)?

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Do you think there is cognitive oversaturation in the current pandemic? What impact can this have? And other manifestations?

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23 February 2021 7,796 4 View

Is it possible that Cancer cells could survive in heparinized blood for 48 hours?

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23 February 2021 3,840 3 View

How to minimise the risk of being abused the profile of potential participants tagged in a social media post?

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22 February 2021 3,322 3 View

Velida Zimonjic

Dear colleague, you can look at my doctoral dissertation, I used the same model to measure the quality of services. All the best, Velida

https://nardus.mpn.gov.rs/handle/123456789/11966

Tamonwan Sitthipon

SERVQUAL model is an effective model for assessing the outcome of behavioural intention through mediating effect of satisfaction. Kindly visits the links.

Article Service Quality, Patient Satisfaction, Word-Of-Mouth, and Re...

Article Hotel Service Quality and Its Effect on Customer Loyalty : T...

Thesis SERVICE QUALITY, PATIENT SATISFACTION, AND PATIENT LOYALTY I...

http://apjarba.apjmr.com/wp-content/uploads/2022/06/3-APJARBA-2022-3.pdf

Regards,

João Batista Ferreira

I used Servqual to assess the quality of services provided by a higher education institution. The Servqual model is excellent. To improve your research, adopt a different statistical method of data analysis, which can be considered an innovation, even adopting a very widespread methodology.

Parashuram Kambale

Sure sir, thank you @Joao Batista Ferreira