After sequencing my samples, I needed to convert my files (Fastq) to BAM files because I want it to be viewed on IGV. This lead to reanalysing the files on Illumina Next Seq. Afterwards, I found out that I have a lot of undetermined reads in the fastq files and the number of reads in the BAM files are just too little to be true and nothing could be seen when the files are opened. Note that the initial Fastq file size was much bigger. I suspect a demultiplex problem but I don't know how to go about solving it. Any suggestion would be highly appreciated...

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