I didn't see the emails that were made by you, not even the referees' responses.

I had such an experience a while ago while studying for a PhD.

The response from my supervisor was that such behavior was strange from a highly rated journal in our field.

But you should ask the editor of the journal about that.

This is a rare case, Please contact the editor through

E-MAIL.

Most probably you will receive the response from them.

In max 2 weeks