we have a GCMS Shimadzu 2010 that was shutdown for a long time and when I tried to open it to pump it the software ( GCMS real time analysis)gives an error that the GC is not connected although I doublechecked all connections and they to be in the right place. I restarted the GC, MS and computer, still the same error shows up.
Thanks
Hello as I remember GCMS Shimadzu 2010 connecting to GC through the RS232 interface. Try to configure it before establishing a connection.
RS 232 bit rate set to 115200 protocol level 3.
Hello Haidy,
First how long has the system been idle? And what is the atmospheric condition of the environment? I ask these questions because I have been in two different situations with SHIMADZU QP2010 plus your exact model was left idle for about 5 years after installation , it came back up and running. And a SHIMADZU GCMS 2010 Ultra which stayed for about 1 year in a very humid environment and the detector was affected by moisture.
Here is what you do:
1. Check all connections, including column
2. turn on the MS first then , GC before your computer
DO NOT uninstall your application software.
Try the above if it does not work send me a message on the error you see..
thank you
Thank you everyone.
According to Benedict Odjobo suggestions, well the system has been shut down by the previous employee for about 6 months and I did not get any update from the previous employee about the status of instrument so I will follow your advice along with Karen A.Darbinyan and Sadanand Pandey advices and let you know if I figure it out or no
This issue was fixed it is baud rate that was incorrect in the instrument so instead of 115200 for level 3 it should be 57600
Thank you all
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