Netnographic research is a methodology adapted from traditional ethnography. The research studies online communities and cultures by analysing digital interactions on the internet. One of the key characteristics of netnography is its ability to gather extensive qualitative data from online platforms, such as social media, forums and blogs. Data collection involves various methods, including participant observation and content analysis.

I am considering using netnography in my doctoral study about how online travel platforms can adapt their business models by leveraging GAI and blockchain technologies to benefit all stakeholders, including shareholders, hosts and travellers.

Your insights and recommendations will be appreciated.

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