I am in the process of developing the article titled "HUuan Resources Development through Chatbots using Artificial Intelligence – A study" - Kindly suggest the methodology part. What kind of analysis will opt for such studies?
I will suggest finding out what users want that current chatbots do not provide, questions users are likely to ask, Conversation patterns and more.
Also you should consider editing the question **"Human" not spelled correctly.
The question doesn't clearly mention whether it is a proposed chatbot or already developed one. If its a proposed one, you can seek user's expectations on that, the issues that they face with existing chatbots etc. If its already developed one, I will suggest a two-step methodology. First, validate the product with diverse groups such as employees, HR people, top management and include that in your article. Second, conduct a feedback survey which includes the issues with current chatbot and their suggestions. Both this steps together will provide a strong methodology support.
Human resources development through Chatbot is very interesting topic. It is sufficiently good for Calling, however., for a customer support purposes with real time in case of real issues it is still very immature with many drawbacks and need big work. I appreciate your interests and hope you may add some contribution. For your literature reviews, I suggest you follow http://www.icsd.aegean.gr/publication_files/Journal/980795393.pdf
https://d1wqtxts1xzle7.cloudfront.net/57035006/CHATBOT_thesis_final.pdf?1532063748=&response-content-disposition=inline%3B+filename%3DCHATBOT_Architecture_Design_and_Developm.pdf&Expires=1596809573&Signature=As5X57wZcEBrFvche2xzt8DTaDJBWt44SUTz8F7Ol-Cqm725utA1fG5aa0t8oN0wmYfxO54mrGuJvO-81lrLKUg4M~ezxGMYzyH2VUbF1YuHsmpZPIwI3oPoktoAmQlr0irYoLi1Suk3UhzRILizdKivVU4tpBs7afpfSMgXVpxSFApYasLhbH-SIwiNzpa60x0ur03X4qFQpLwfsjkr6POx2R5Vg9CkI95y73cq28XqzCDAZr7wk0V1qwrhNZ~tvs7Ws4DyeYNIak4ivpd4kbNQotKMGXixYEcodMtOTlar76dk9CqLKHFzxuLiZ5kcecrK5dOhuvuqDhtdPfF~5g__&Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA https://www.fujitsu.com/global/documents/about/resources/publications/fstj/archives/vol54-2/paper01.pdf
https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/hr-chatbots-are-learning-together.aspx
- Badges
- Science topic
- Similar topics
- Computer Science and Engineering
- Artificial Intelligence