I am working on new research to identify the reliability of the different sets of questionnaires corresponding to different learning styles. I collected and cleaned the data and loaded it into the SPSS software. I have data for around 600 learners from different backgrounds of learning. For questionnaire set 1, I have only 38 variables that measure the questions' uncertainty and use values 0 for uncertain, 1 for false, and 2 for true. I am not getting the results I want. The total factors should be 5 but I am getting around 14 whose eigen values are 1 or greater than 1 in the software. What am I doing wrong here? Please help.