My observation of community-based efforts to end or better regulate groundwater taking for corporate water bottling is that the formal processes set up to receive public input at a municipal and state/provincial level tend to simply channel dissent into processes that can be managed (and usually smothered) within the bureaucracy. But I'm having a hard time finding literature on this.

Can anyone recommend some authors, literature, or even key words for me to search?

I can find some very broad, Weberian stuff on the roles of bureaucracy, and I can find lots of stuff on state policing/repression of disruptive protest, but I'm having a hard time finding anything that reflects the experience I'm talking about, where local citizens with a legitimate concern find themselves voiceless in the systems established, ostensibly, for 'public input.'

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