Hi, Petro:

A recent research study (Dowell, Morrison, & Heffernan, 2015) examined affective trust and cognitive trust and their effects on business relationship outcomes.A survey of 458 businesses people is used to evaluate both the early and mature relationship lifecycle phases.

Within a relationship marketing framework, the influence of affective trust and cognitive trust on the success of business relationships at the early and mature phases of the relationship lifecycle is examined. Both affective and cognitive forms of trust are demonstrated to be multidimensional constructs that indirectly influence relationship performance via the mediating variables commitment and liking.

The development and use of five elements of trust to explain relationship performance extends existing understanding of relationship marketing. By combining five elements of trust (three cognitive and two affective) and testing them in two different relationship lifecycle phases, insights are generated into how a relationship can succeed.

The model tested in this study highlights the importance of affective trust in the early phase and cognitive trust in the mature phase of the relationship lifecycle. Further, the mediating roles of commitment and liking between trust and relationship performance are also developed. Hence, the research increases understanding of how relationships evolve, in particular the role of affective trust and cognitive trust in influencing relationship performance. The context of this research is study was business-to-business relationships in small and medium enterprises. The data are analysed with structural equation modelling where the basic structural model testing is extended with multigroup analysis!

• Dowell, D., Morrison, M., & Heffernan, T. (2015). The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships. Industrial Marketing Management, 44119-130.

Hope this helps!

Nadeem

Thanks Mohammed Nadeem.

Building Trust in the Workplace, available at http://www.adb.org/publications/building-trust-workplace, argues the obvious: workplace dynamics make a significant difference to people and the organizations they sustain: high-performance organizations earn, develop, and retain trust for superior results. It may be worth a quick read.

Thank you, Oliver

Attached please find my recent paper on trust in the case of strategic partnership.

Thank you, Juha Kettunen

 Look at the article: "The Influence of Intra-organizational Trust and Interaction on

Marketing Capability and Performance " of Shu-Hua Chien∗a ,and Jyh-Jeng Wub.

Free downloadable at: (http://apmr.management.ncku.edu.tw/comm/updown/DW0711270391.pdf)

Thank you, Mahmoud Zouaoui

Trust element is important for a positive team spirit attainment and good collaboration in addressing a defined problem .

Thanks, Ann I Ogbo

Hi Petro,

If the outcome or dependent variable is project performance, I discovered team trust can directly impacting project performance.  It can also indirectly impacting project performance through team cohesion and team satisfaction.  You might want to refer to this RG link of my article:

https://www.researchgate.net/publication/263848545_Relationships_among_Team_Trust_Team_Cohesion_Team_Satisfaction_Team_Effectiveness_and_Project_Performance_as_Perceived_by_Project_Managers_in_Malaysia

Wishing you all the best.

Regards,

Fung

Article Relationships among Team Trust, Team Cohesion, Team Satisfac...

Thank you, Han Ping Fung

Attached please find my recent paper on trust.

Thank you, Juha Kettunen

Dear Petro,

below you find some insights. The first paper is related to "the elements of collaboration in the retail chain". Trust is the main element described in the paper. The second paper tries to measure the impact of the elements related to collaborative relationships on logistical performance of the companies. Hopefully it  helps you! Kind regards, José

1. http://www.emeraldinsight.com/doi/pdfplus/10.1108/13598540910927269

2. http://www.business-and-management.org/download.php?file=2015/10_1--1-14-Vieira,Yoshizaki,Ho.pdf

Thank you

Hi,

the paper below could  help to answer your question.

Akrout, W., & Akrout, H. (2011). Trust in B-to-B: Toward a dynamic and integrative approach. Recherche et Applications en Marketing (English Edition), 26(1), 1-21.

Best Regards,

H.A