Are there any methodologies and references to measure effectiveness of information systems application and information in an higher learning organization?
Can we implement COBIT or ITIL in an educational institution?
I guess this depends on your definition of effectiveness. If you want to measure whether users accept the information system, you could use the Technology Acceptance Model (Davis, 1989). If you want to measure whether the information system is used, you can use the Unifed Theory of Acceptance and Use of Technology (UTAUT; Venkatesh et al. 2003). If you want to measure whether the system achieves some desired outcomes, you could use the Information System Success Model (DeLone & McLean, 1992, 2003).
The Association for Information Systems lists a whole bunch of theories to measure IS 'effectiveness' in some form (http://istheory.byu.edu/wiki/Main_Page).
I think you may refer to the following link:
http://web.a.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=bdaad531-98cc-428d-8898-ecdf2fdded38%40sessionmgr4003&vid=1&hid=4214
Tobias has provided a rich start to the topic. I have used the TAM model (Davis, 1989).
Thanks prof judeh,prof hussim and prof tobias for adding the answer. But i'm looking more methods then TAM and UTAUT.
Hi Dony
Check this out
A Process Capability Approach to Information Systems Effectiveness Evaluation.
Özkan, Sevgi. Electronic Journal of Information Systems Evaluation. 2006, Vol. 9 Issue 1, p7-13. 7p.
A METHOD FOR EVALUATING THE COMBAT EFFECTIVENESS OF A TACTICAL INFORMATION SYSTEM IN A FIELD ARMY.
By: Tiede, Roland V.; Leake, Lewis A. Operations Research. May/Jun71, Vol. 19 Issue 3, p587-604. 18p.
As Shareef et al. (2011) have shown effectiveness (and adoption) of IS is dependent on the application area. Be mindful, which problem you want to tackle with your IS and study the environment accordingly.
I actually teach my students not to reside on computer science or IT but get a deep knowledge of the fields they want to apply ICT.
effectiveness depends on what criteria you want to measure
you can develop your own criteria and model
however there are already developed and validated model IS SUCCESS MODEL
you can use it.
http://ijirts.org/volume1issue3/IJIRTSV1I30009.pdf
I think COBIT and ITIL are models of governance, not effectiveness
It can be in financial terms, such as ROI and sales volume, or in non-financial terms such as customer satisfaction and employee turnover
You can measure the effectiveness of the information system in the organization through several measures, such as the frequency of using the system,
Ease of use, the quality of information system output, which is information
As for the COBIT or ITILmodel, it is mainly used in the field of information technology, specifically in information technology governance
- Badges
- Science topic
- Similar topics
- Statistics
- Survey