The most important intrevention and process especially for reserach and innovation (R&I) is transformational leadership. It enhances the motivation, morale, and job performance of followers through a variety of mechanisms.
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Alimo-Metcalfe, B. & Alban-Metcalfe, J. (2001). ‘The development of a new Transformational Leadership Questionnaire’. The Journal of Occupational & Organizational Psychology, 74, 1-27
Bass, B. M., & Riggio, R. E. (2006). Transformational Leadership (Second ed.). Mahwah, NJ: Lawrence Erlbaum Associates.
Human resources in the Balanced Scorecard system, In Teresa Torres-Coronas & Mario Arias-Oliva (eds.), Encyclopedia of Human Resources Information Systems: Challenges in e-HRM, Hershey: IGI Global, 2008, 464-470.
By treating the human resource as organisations' valued asset and not cost and this will manifest in ensuring that the workers are regularly trained, adequately motivated and commensurably compensated. this actions will intill senses of satisfaction, commitment and organisational involvement as well as citizenship behaviour; which will triger positive outcomes in favour of the organisations.
By continuously allowing 'HR' to take part in its strategic advisory role at the corporate board level. Where HR-Business partnership flourishes, organizational capability is definitely enhanced/ high.
It's a matter of alignment of HR treatment and Organisation Goals. Creating the environment for Love to organisation and goals is the way to enahanced capability of organisation.