As far as I know CrystalExplorer is the only software for HS analysis.
I have encountered the same problem of Crystal Explorer crashing with some CIF files. Here you have three different solutions that worked for me:
1. Open your CIF file in software like Mercury or Diamond and resave the data also as CIF file. The trick is that those softwares write into CIF basic data like collection info + symmetry + coordinates .
2. If your structure is disordered, try removing the coordinates of atoms of disordered molecules, so positions of only one orientation are preserved. Remember about appropriate recalculation of occupancy. Especially useful when disordered molecules are (partially) overlapping.
3. If present, try removing the HKL section from CIF file, especially if it contains diffraction data measured on twinned crystal.
Updated versions of Crystal Explorer may cause such errors, try using Crystal Explorer 3.1 instead of 17.5. And yes there is no other software for Hirshfeld surface analysis.
You could use the software MultiWFN for this purpose. This is a free of charge software which can be used for Hirshfeld and Bader surfaces, as well as QTAIM simulations.
Even me too getting the same popup when I am trying to calculate the intermolecular interaction energy as shown by Pavel Ivlev above. I tried your suggestion by copying the CIF file into desktop and used crystal explorer 17.5. Still I am getting the same message. Are there any other solutions you know or anyone else in this forum. Please share your expert knowledge. Thank you.
Dear all, I'm using windows 10, 64 bit but only 32 bit is available in crystal explorer which is not supported in my pc. Do you have any suggestions? Is there anything is available for 64 bit systems? Please help me out...
I found a solution for "error processing CIF" as posted by Pavel Ivlev . Just open the CIF in notepad++ or simple notepad and look at the first line it would be something like "data_crystal/crystal" it may differ in every case, but it starts from "data_". Now to solve the error or processing, just delete everything after "data_" and shorten it to something like "data_123" or "data_abc" or "data_crystal". It is strange but works for me every time.