I have Raman spectroscopy set up. in that I want to extract out PMT with its spectracq and high volt power supply.so can any one have working experience on Raman Spectroscopy.
I have these two devices of jovin vyon if I am not wrong. I have taken out it from old RAMAN spectroscopy setup in my lab. but the software that is used to connect spectracq to cpu to see data acquisition is i think not working or may be some other problem.
so is there any way so that I can get more information about this?
It seems it is a software and/or hardware problem. If I was you, I would resort to:
1) Any person who worked with that old setup.
2) If nobody of those people is available, ask a computer system administrator of your institution for him/her to check if the software currently installed in the PC is working correctly. Otherwise, he could help to reinstall it. Besides that, such expert will be able to check if the communication between PC and the Measuring Device is working properly. There could be so many crucial details about software and PC-Instrument communication that are preventing the system to work, that it is almost impossible to help if one is not sited in front of your PC and measuring hardware.
3) Contact the company. You will be ready to give them as much information as possible: PC type and model, Operating System including version, full details of the measuring software, etc.
I would follow the above suggestions in the cited order.