I am working on developing a method for analyzing about 28 PPCPs. Calibration, SPE recovery, and all necessary validations were completed. However, I recently encountered an issue where the peaks for four compounds (eluting between RT 14–19 minutes) just disappeared. I prepared fresh standards and re-ran the analysis, but the peaks remained absent.

To troubleshoot, I switched to an isocratic method using the composition at which these compounds were previously eluting. This resulted in the detection of only 2 out of the 4 compounds, and even those appeared with very low intensity.

Since we have another high-resolution mass spectrometer (QTOF), I screened the standard mixture on it and observed all four compounds with good intensity.

We then performed maintenance on our HPLC-MS (This is the system we are using for quantification) system with the single quadrupole detector, including cleaning the ion guide, replacing the pump oil, and conducting other performance optimizations. After maintenance, we successfully detected peaks for seven new target compounds with good intensity, which were previously undetectable. However, the four problematic compounds still did not appear, even when tested at higher concentrations (up to 400 ppb).

I also tried running the analysis without the diverter valve, but the results were unchanged.

My current gradient is as follows:

0–1.5 minutes: 20% B

1.5–8 minutes: Linear increase to 80% B

8–9 minutes: Increase to 95% B, held until 20 minutes

20–23 minutes: Return to initial conditions (20% B)

23–36 minutes: Re-equilibration

Mobile phases:

A: 0.1% formic acid in water

B: Methanol

Flow rate: 0.3 mL, Injection volume: 10uL

The column in use is a SunFire C18 (4.6 × 250 mm). I am unsure what might have caused this. Please help with this or suggest what I should try now. Thanks so much

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