Hello everyone,
As part of my bachelor thesis, I am currently reading the literature on performance measurement, since I would like to implement such a system in our start-up initiative. Can anyone recommend me a book/paper which shows the introduction of an Input-Process-Output-Outcome system or the Balance Scorecard at a real example in practice?
That would help me so much !! Thank you !
Kind regards,
Samuel
Hello Samuel,
I came across following case study in International Journal of Productivity and Performance Management. (also available on researchgate)
Ian Cobbold, Gavin Lawrie and Khalil Issa (2004), ‘Designing a strategic management system using the third-generation balanced scorecard - A case study’, International Journal of Productivity and Performance Management Vol. 53 No. 7, 2004 pp 624-633
This may be useful.
Regards.
These are great studies that you can use:
Sharma, A. (2009). Implementing balance scorecard for performance measurement. ICFAI Journal of Business Strategy, 6(1), 7-16.
Speckbacher, G., Bischof, J., & Pfeiffer, T. (2003). A descriptive analysis on the implementation of balanced scorecards in German-speaking countries. Management accounting research, 14(4), 361-388.
Epstein, M. J., & Wisner, P. S. (2001). Using a balanced scorecard to implement sustainability. Environmental quality management, 11(2), 1-10.
de la Mano, M., & Creaser, C. (2016). The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management. Journal of Librarianship and Information Science, 48(2), 191–208. https://doi.org/10.1177/0961000614558078
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