What kind of software are you using? Could you show me your code? If you are using R, there are a lot of functions for unit root root test. pp.test, adf.test, kpss and so on.
I had the same experience when using Eviews for thisr, and I guess the problem was missing values in my sample (indeed, I guess, but I'm not certain so dont you trust me, that u cannot made this test with a missing value in the cross-sections series). I cannot recall if did the test on Stata too or if I replaced the unbalanced series on the sample.
please provide the exact formulation of the estimation command. if there is a problem with "selected options", and nobody knows what options you have selected, it will be difficult to give you any comments that make sense.