During this period of crisis (COVID-19), several students are very worrying on their educational background, their lives and their relationships with others. We want to take all these concerns into account remotely by proposing a computer-supported assistant tool (for e-Counseling and e-tutoring). The latter can be used as a stand-alone tool or integrated into an online learning platform. Do you know if there is taxonomy of this type of questions or references about e-counseling during crises? In your opinion, what are the most important questions that can be asked by students?