I have seen many models and frameworks; from user journey to service design models. Is there a book on how to design descriptive prescriptive models (from the design process)? Are there certain principles; or is it totally intuitive?
Hello Azam. I worked for a great part of my carrier at Embraer developing a model for our Product Develoment Process. I started by describing the present model (As Is). Later, the team made a number of improvement proposals from which we suggested (prescribed) a new process. Some details of this project are reported in View of the Practice of Integrated Product Development at Embraer (http://terra2.com/home/publicat/Paper-UNIMEP00.PDF)