Your question is not quiet clear. Do you depend on a measuring tool which is not available in your university/laboratory? Why did you ask an author to provide this? Does he has any relation to your project?
If a measuring tool is published and available, you can benefit from it, and reference is made to its author, if it is not available and you do not find a response from an author, there is no way to use it. It is better to search for another measuring tool, or prepare a new measuring tool with help of experts and available literature.