Recently, we received an invitation to submit a paper with a fee waiver from a publisher. The review process was so serious and promising. However, since we submitted the revised manuscript, we have not heard back from the editorial office. After almost 2 months, we were shocked that the paper is already available on the journal's website with a careless mistake with the paper's authorship. Despite all our desperate efforts to contact the editorial office or anyone on the editorial board, there was no response. So I do not know what should be the next action, do we have the right to withdraw the paper and resubmit it somewhere else?
Thanks in advance for your help.