I am a Research Scholar from INDIA. Doing my research in Human Resource Management.
I am currently working on a research about the Manager's Emotional Intelligence influences the Service employee's performance. Where;
Manager's Emotional Intelligence (MEI) - 1 Dependent Variable - Qualitative Interview and Quantitative Survey
The MEI is measured from:
Qualitative Interviews from Managers and Perception Based Survey from the service employees about MEI. (Data Triangulation)
Service Employee's Performance (SEP) - 7 Independent Variables - Quantitative Survey
The SEP is measured from:
7 Variables of SEP from Customers as a Quantitative Survey.
Could someone help me out?