Greetings of peace!
My study is about the effect of servicescape on the quality perception and behavioral intentions
independent Variable-Under servicescape there are 4 indicators
Layout Accessibility - 10 items
Ambience condition- 3 items
Facility Aesthetics - 6 items
Facility cleanliness -4 items
Quality perception serve as mediator with 3 items
Dependent Variable-Behavioral intentions - 4 items
All were measured using Likert Scale (N = 400)
I tried Ordinal Regression Analysis but I don't know how to combine the items and the independent is ordinal. And the value of Pearson is