Curious how much of a problem disaster aid agencies (including government) have in gathering personal information from people in disasters Are there standards organizations and government use (i.e. ISO level) and how frequently are they adopted? Any resources or experts I should follow up with are greatly appreciated. Thank you!
Great topic, I have actually seen some articles that relates to this question. Unfortunately I can't remember their names but the basically look at Twitter and Facebook as important sources for security and crisis manager to get a more nuanced understanding of ongoing crisis.
I have looked at the management of crisis communication in Sweden and the various strategies that public authorities have used in order to get security networks and the participants to join one single (national) system of communication.
It is called The governmentality of meta-governance and is posted here on RG. Chapter three and six most explicitly concern crisis communication. I am currently working on a book chapter on crisis communication and would be happy to provide more spot-on references if I come across some!
Good question,
Generally, post disaster situation different agency including Government, Private, NGO and INGO have to collect the personal information of affected people. The format of the data/information collection more or less similar in disaster context however, the depth and quality of the information may various due to many reasons even-though the format is ISO level.
More over some time the ISO-level is not fully fit into a particular area/nation/country and in this case there must be a option for modification of question or personal details of people. Anyway, we have to think broader fitting of many personal information of people.
I think there has been some work in recent years by the National Critical Care and Trauma Response Centre in Northern Australia with RFID patient wrist/ID bands linked to a central IT system.
Anecdotally, during evacuation of an entire hospital (>350 patients, staff and relatives) due to an incoming Category 5 cyclone, a mother and newborn were moved to separate hospitals and able to be tracked by the use of this technology.
Stanford has developed a "toe tag" system that both carries a minimal set of medical information, defines the patients transport requirements (TRAIN), and also has 4 peel-off labels with the patients ID info on them - 1 for the home hospital, 1 for the transport team, 1 for the receiving institution, and 1 to return to the home hospital with the name of the receiver.
Please look at the OCHA website of UN: Link:
http://www.unocha.org/what-we-do/information-management/overview
There is 2 parts in this question: pre incident plan communication strategie and information management ( announcement, alarms, evacuation preparedness, so o ) and crisis communication problems ( tactics,resources, chain of information and decision and population information to, including media communication aspects. In adition postcrisis we need others strategies for olectinx data information and process it.
In Romania we develop now standards, procedures and infrstructure for communication in crisis situation and, for example, for floods it is a sistem of alert and anouncement for population whith risk implemented
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