Organization needs to consider when managing a diverse workforce are:

1. Valuing diverse employees

2. Respect the diverse employees

3. Conducting cross-cultural training

4. Mentoring of diverse employees

5. Equality in training and development

6. Merit and performance based promotion and salaries

7. No discrimination in providing organisational facilities

8. No glass ceiling, etc.

Dear Subash, 

Thank you for your valuable inputs. Any papers that I can refer to?

Organization needs to consider when managing a diverse workforce are:

1. Dissimilarity Openness.

2. Emotion Management.

3. Conflict Management.

4. Cultural Knowledge. 

This is a difficult question with no easy answer. Contrary to what the prior two posts suggest, the literature is far from unanimous to this regard. There is some indication that diversity has a positive effect on organizations, see, for example here:

Dwyer, S., Richard, O., & Chadwick, K. (2003). Gender diversity in management and firm performance: The influence of growth orientation and organizational culture. Journal of Business Research, 56, 1009–1019. doi:10.1016/S0148-2963(01)00329- 0

Herring, C. (2009). Does diversity pay?: Race, gender, and the business case for diversity. American Sociological Review, 74, 208–224.

However, if one wants to manage diversity, one needs to understand how diversity affects employees, psychological states, and team processes. In other words, we need to understand how diversity affects the functioning of work teams. This is a big challenge, and research to that regard has produced many insights, some of which are however contradictory. I just wrote a review of the literature on team diversity that will appear later this year; I attach the according manuscript, which I think will give you a good overview. You can cite it as:

Meyer, B. (in press). Team diversity: A review of the literature. In R. Rico (Ed), The Wiley Blackwell handbook of the psychology of teamwork and collaborative processes. Chichester, UK: Wiley-Blackwell. 

Hope it helps, best greetings,

Bertolt Meyer

Dear Bertolt Meyer,

Thank you very much for sharing your insights and views. Truly appreciate it. I am drafting a text book to be used at the postgraduate level for my students specifically, and Malaysia generally. It is quite difficult to find a book to refer to when we are discussing about diversity. Malaysia itself is rich with varieties of diversities. I need feedback and inputs to help me in this early stage of my draft. I thank everyone for your valuable feedbacks.

Dear Norizan Azizan,

Check below listed my research paper. It may help.

Kundu, S.C. (2003). “Workforce Diversity Status: A Study of Employees’ Reactions,” Industrial Management and Data Systems, Vol. 103, No. 4, pp. 215-226 (Emerald, U.K.). Available at www.emeraldinsight.com/imds.htm

Thanks.

Dear Subash,

Thank you very much for sharing. Really helps a lot.

Can you share your questionnaire? I would love to use it if it is allowed, here in Malaysia.

All items of Questionnaire are explained in the paper. Please see the tables.

In 2011, ADB approved "Our People Strategy". The document defines the principles ADB will follow to recruit, retain, and develop staff and managers and to improve its workplace environment, ensuring it has the right people to succeed with. Details of the strategy are at http://www.adb.org/publications/our-people-strategy-skills-and-passion-improve-lives-asia-and-pacific. The document pays much attention to diversity.

Norizan:

I live in a similarly culturally diverse society in Trinidad and Tobago. Our national anthem actually accommodates for such diversity in stating "every creed and race find an equal place ..." If your national anthem has any such indication, then you would need to highlight this in your text book and use as a departure point for discussing diversity. I also did some research dealing with diverse cultural and international students in higher education that can add illumination to the topic in understanding some of the issues that may arise. I also did a search thru ResearchGate on your topic. Here are all the links to the articles:

Generation I: International and invisible in a workforce education and development program: https://www.researchgate.net/profile/Debra_Ferdinand?ev=hdr_xprf

Curriculum Inclusiveness Challenge: https://www.researchgate.net/profile/Debra_Ferdinand?ev=hdr_xprf

Cultural Sensitivity Needed in Discussion Rubric: http://www.facultyfocus.com/articles/asynchronous-learning-and-trends/cultural-sensitivity-needed-in-online-discussion-rubric-language/

Facilitating Cultural Differences in Teaching: https://www.researchgate.net/profile/Debra_Ferdinand/contributions?ev=prf_act

Integrating Cross-Cultural Elements into Workforce Education Curriculum Design: https://www.researchgate.net/profile/Debra_Ferdinand/contributions?ev=prf_act

ResearchGate Articles: https://www.researchgate.net/publicliterature.PublicLiterature.search.html?type=keyword&search-keyword=Managing+a+Diverse+Workforce&search-abstract=&search-journal=&search=Search

Online Journal of Workforce Education and Development: http://opensiuc.lib.siu.edu/ojwed/

All the best with your research!

Many thanks,

Debra

• Respect the human right of employees.

• Provide favorable work conditions-limited working

hours, holiday pay, and job security.

• Balance job opportunities, conditions of services, job

training, and safety.

• Pay taxes and obey laws of host countries.

• Corporate with local law enforcement.

• Undertake corporate social responsibility to empower

stakeholders.