What are workload management strategies in railway control centres?

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Michael Patriksson

It is relatively easy of course to find several old and new papers on the subject ot workload in railways. Have you browsed the best journals yet?

Here are a few links I found:

A book on rail human factors:

http://books.google.se/books?id=NbOYPLaj1XYC&pg=PA443&lpg=PA443&dq=work+load+management+railway*&source=bl&ots=VPyXy9mvhX&sig=6mVwnplomMb0x2YbiMTYiqi6Pto&hl=sv&sa=X&ei=Pw6GVKY4jtRqybiA0Ak&ved=0CDsQ6AEwAw#v=onepage&q=work%20load%20management%20railway*&f=false

Workload management: http://link.springer.com/chapter/10.1007/978-94-009-0981-6_16#page-1

More on workload management: http://books.google.se/books?id=Mm3Oj6CCr5gC&pg=PA792&dq=workload+management+railway*&hl=sv&sa=X&ei=MQ-GVKf8DcT4ywOInID4Dg&ved=0CDwQ6AEwAw#v=onepage&q=workload%20management%20railway*&f=false

There are, as I mentioned, more than ten books on the issue, and I am sure that you will find such things in the (perhaps) best journal on the market:

Proceedings of the Institution of Mechanical Engineers, Part F: Journal of Rail and Rapid Transit - http://pif.sagepub.com

Oleksandra Molloy

Thank you for your comment and relevant sources of information!

Yes I've already browsed the journal papers and books, and have written a literature review about it. Maybe there have been a few recent research in this area that I missed. So, any additional information and opinions are really appreciated.

Thank you for your reply and I will look through all the links you sent.

Paul Okwi

Hi, you can also read the following

1. Pickup, L. , Wilson, R. J., Norris, J. B., Mitchell, L., Morrisroe, G. (2005) ‘The Integrated Workload Scale (IWS): A new self-report tool to assess railway signaller workload’, Applied Ergonomics ,36, pp. 681–693[Online]. doi:10.1016/j.apergo.2005.05.004

2. Hill, S.G., 1987. Analytic techniques for the assessment of operator workload. In: Proceedings of the 31st Annual Meeting of the Human Factors Society, HFS, Santa Monica, CA, pp. 368–372.

3. N. Moray(1979) Mental Workload: its Theory and Measurement, Plenum Press, New York

4. Nichols, S., Bristol, N., Wilson, J.R., 2001. Workload assessment in railway control. In: Harris, D. (Ed.), Engineering Psychology and Cognitive Ergonomics, vol. 5. Ashgate, Aldershot, UK,pp. 463–470.