Hello everyone!

I would like to ask you about the reasons for autosampler break.

The previous day, I used the LCMS machine and I did not put a sample in the rack at which the autosampler came and can not take any sample, but at that time, I noticed the needle did not go down, so the break can not happen. When I finished my work, the system was still fine.

Four days later, I came back and turned on the LC system, but not yet activated the LCMS on the software. After 1 minute, the light on the autosampler part turned red and I could see the needle was bending. When the engineer came, he said that both needle and sample transport parts were broken. I checked the history on the software but nobody used the machine except me on that day.

I could not understand the reason why it happened just by turning on the LC system. If you have any experience on this case, could you please help me?

Thank you very much!

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