On the one hand, it is a philosophical question. I'm not ready for a philosophical discus on this topic. On the other hand, AI is just another logistics tool, the same as Blockchain, IoT ... And with this new tool we will try to find the best solution to the ancient task - optimization! :)))) In my opinion, the "human capital" of the proper quality is a critical resource for success in introducing new technologies into logistics. The constructed supply chain will not work unless serviced by trained personnel who understands the essence of its processes. So I think the problem ahead of the system of permanent professional education categories of staff, training which had not previously considered. The terrible dream of the HR. They are awaiting tremendous times! :)))))
I think that the most exciting opportunities offered by Artificial Intelligence for logistics are concentred in Blockchain concept, and in IoT solutions and autonomous vehicles for home deliveries, as a result of the significant decline in delivery.
With the help of Artificial Intelligence (AI), logistics will change its operational model from reactive to proactive and predictive, which will generate better prospects, at favorable costs, in customer-oriented administrative and operational activities.
@Law Chong Seng This is an interesting Article by us on the crucial role of Artificial intelligence in Supply Chain and Logistics Management. The various aspects of how AI is revolutionising supply chain and logistics.