Can a company sucesfully internationalize its business without ICT today? What are major issues in ICT implementation in internationalizing business?
There is now overwhelming evidence—with more accumulating every day—that information and communication technology is a critical determinant of an organization's success, this irrespective of whether the object is to "internationalize" or not. Digital, viz., content or communication that is delivered through the internet when the user is on a desktop, laptop, or tablet computer, a mobile phone, or another device not yet invented, is no longer optional: pending actualization of the Internet of Things, organizations must embrace the digital world if they are to survive and, preferably, thrive. To boost efficiency and productivity, reduce transaction costs, and (above all) transform service delivery, organizations must seek to be digital by default. Irrespective of the "arena" an organization finds itself in, digitization enables fundamentally different ways in which to think about clients, audiences, and partners and, vitally, to engage them. Digitization—simple, clear, and fast—helps address and answer questions such as:
- What are the expressed and latent needs of clients, audiences, and partners (not forgetting relationships and behaviors)?
- How does one build products and services to better meet these needs?
- How does one integrate these products and services into a digital strategy? (Conversely, how might a digital strategy conduce new, value-adding products and services?)
- What are the organizational, directional, process-based, and information technology-related changes required to make the transition happen?
The main risks have to do with information technology security, also known as computer security or cybersecurity, which is the process of safeguarding the confidentiality, integrity, and availability of all information processed, stored, or transmitted using electronic resources. Since information and communication technology directs most funds, there are serious implications for e-finance, to name one area of concern bisecting all sectors. However, the occurrence of cybercrime (the most prevalent form, involving cyber defamation, e-commerce frauds, hacking, infringement of digital copyrights, malware, money laundering, privacy leaks, viruses, etc.), "hacktivism", cyber espionage, and even cyber warfare increases as dependence on information and communication technology heightens risks. Financial services are the most lucrative industry targeted by cybercriminals but there are risks across economies and societies. Attacks on critical infrastructure, for instance, could significantly disrupt the functioning of government, civil society, and the private sector. As we connect everything to the internet, we open more—and certainly more dangerous—gateways through which cyber attackers can wreak havoc. Ever more, makers of next-generation connected devices will have to be on the lookout for damage that hackers might cause and for malfunctions from bad software. To protect their most valuable assets, organizations must begin to build—then constantly fortify—digital resilience.
In the developing countries it is a very attractive field, because the technology is added little by little, as the companies grow.
Hello again Mirna. I mean marketing. Benefits, massive access to markets, breaking of the geographical scope of the commercial activity, reduced promotion costs and with a good technological platform you can obtain an adequate feedback from customers and potentials. Negative aspects, that if a differentiating marketing is not established, the fact of going to a mass market can cause commercial opportunities to be lost.
With regards.
PM
Interesting Pedro.. I haven't thought about it, but you are right. Thanks. Mirna
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