Who has experience with the new AriaMx Real time PCR machine from Agilent? While the machine itself seems to work well, the evaluation software is severely crippled and it contains a whole lot of errors.
We complained several times more than 5 months ago but the new software version 1.2. that came up recently not only did not repair anything but on top it became extremely unstable!
I am extremely disgusted that we as customers are used as beta-testers for an obviously flawed product.
Please see the attached file with a list of the most obvious problems and give me feedback about your experience with Agilent. Maybe if more users voice their concern in public, Agilent finally will listen.