Dear Ali Noroozian ,

Process mining is an analysis tool while BI-dashboards are for monitoring and reporting. These are different use cases. A process mining analysis can result in a new KPI that then should be monitored, but it can also lead to a process change (see Possible Outcomes).

https://fluxicon.com/book/read/positioning/

Conference Paper BIpm: Combining BI and Process Mining

Regards,

Shafagat

Thanks for your response Dr.Mahmudova

I will be happy to hear your opinion about question 2 and 3

Dear Ali Noroozian BI & Process Mining will often analyze the same processes to gain insight but the level of analysis is different. Whereas BI's analysis compared to Process Mining is high level, more concerned with measuring if a process is meeting productivity and efficiency standards or meeting customer needs and satisfaction.

Thanks for your response Dr. Gaurav Bhambri

I think as a conclusion we can say Bi is more concerned with measuring and process mining is more concerned with the analysis

Dear Ali, BI answer the question, WHAT? it can show you when something went wrong and Mining answer the WHY? cause can tell you why it went wrong, also the PM is more depth that BI in the analysis. Yes, both tools use KPI's and data but in different depths. I think the important difference between Process Mining and Bi dahsboard is root cause analysis.

Thanks for your engagement in this question Mr. Sanchez

Difference between Why and What, Difference between Process Mining and Bi