Hi all
Just wondering if anyone knows of a reliable technology that can be used to conduct online qualitative interviews and can capture interview dat?
I believe the current preference would be for some form of video interviewing (Skype, Zoom, etc.) because this comes closest to face-to-face interviewing.
I am more familiar with Zoom, which will allow the person who sets up the meeting to capture the data automatically on your computer. You also have an option to capture only the audio data, so that you can conduct the interview in a face-to-face format, without recording the video data. Some participants prefer this for privacy reasons.
Hi Hoda
I suggest using Zoom to conduct the interviews via video conferencing and/or audio and easy to record just need to get approval from your interview participants and you could include some polling as well
Hope is going well for you and family and keeping safe and well in current COVID-19 crisis
Regards Michael
Hi Hoda,
I second the use of Zoom.
Many of my interviewees have not had access to video-type conferencing or preferred phone interviews. So, phone interviews, I make use of an application called TapeACall pro (https://www.tapeacall.com/). There is an Apple and Android version. It costs around 25$ for the year, and it's well worth it. With your participant's consent, the app allows you to record the phone call, and then re-listen to it on your phone, computer, etc. All of your audio files are saved instantly and then available for you to share/use.
TapeACall also has an AI-powered transcription service. It costs 5.99$/month. I tried it out, it's not ideal (misses a lot of words, particularly if someone is not speaking super clearly). I prefer to listen to the recordings myself, and to transcribe verbatim. This also gives the chance to include all the conventions of dialogue transcriptions, and to include both manifest and latent content in your transcription notes, where the aim of latent content can be to notice silence, sighs, laughter, and posture (for physical/video interviews, of course) (Robson, 1993; Morse, 1994; and Burns & Grove, 2005).
When transcribing, I either use the TapeACall pro app, or an online web application called oTranscribe (www.otranscribe.com). This app allows the researcher to play their digital recording through the website, while the researcher transcribes directly into the application. The app provides the transcriber with ability to adjust playback speeds, as well as rewind, pause and forward when necessary, without having to take their hands off the keyboard. Most importantly, the app ensures privacy since the audio file and transcript do not leave the transcriber’s personal computer.
Good luck with your study!
otter.ai is transcriptions software, which you can integrate into Zoom, so that you a transcript of the interview when it is complete.
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