Research studies conducted by us and other colleagues shows that between 20% and 35% of students drop out of college after the first and second year of their enrollment. The financial cost associated with dropout is a function of the total enrollment, the attrition rate, and the tuition fees. For an total enrollment of 5000 students, an attrition rate of 30%, and an annual average tuition of $ 20,000.00, the annual cost of attrition (dropout) is $ 15 million. This loss does not appear in the University budget, because it is hidden, and it is totally neglected.
We pose the following question:
1. Is dropout correlated with the quality of the academic and administrative systems (Admission, Registration, Academic Advising, Student Affairs, Career Advising), or is it due to the students'' personal reasons (financial, social status, etc.), of a combination of both? We believe that Academic Advising plays a strong role in increasing retention.